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Công ty TNHH Puratos Grand-Place Việt Nam thông báo tuyển dụng



Job position: Application Specialist - Patisserie

Vị trí đảm nhận

Reports to: R&D Director

Functionally reports to: R&D Supervisor Patisserie

Department: R&D

Bộ phận


Giám sát

Job code:

Mã số công việc

Valid Date: 16 Jan 2019

Ngày hiệu lực



The application specialist’s ultimate mission is to develop business at semi and large industrial account, by developing high-end technical expertise, in close collaboration with business development team.

-                    Together with the R&D team, he/she will contribute to the application aspect of the new product development process (50%)

-                    Together with the key account team, he/she will handle projects by proposing and implementing innovative solutions on (semi) industrial lines and by trouble shooting issues at large account customers (50%)



Under the guidance & coach from R&D Director and Supervisor Patisserie

-                    Involve in the new product development and innovation of Patisserie SBU by:

o    Developing new tailor made products or adapting existing ones under the guidance of R&D Supervisor Patisserie.

o    Performing baking tests and evaluation of patisserie products according to well defined procedures, in an accurate, reproducible and efficient way.

o    Preparing the baking report containing information about the used materials and methods, evaluation of batter/dough and baked product (observational, instrumental) and conclusions.

o    Developing patisserie application using the newly developed product, to prove the feasibility of Puratos products to the customers.

o    Giving technical advice on the product characteristics that need to be taken into account in the product development process. Advising on how the products are being used and how they can address the customers’ pain point. 

o    Communicating with the Head-quarter and Regional Office for regular updates on product guidelines and trends, and translating them toward the local market.

-                    Involve in the technical support and business development for semi and large industrial accounts by:

o    Frequently visiting customers to maintain a strong relationship with their technical/R&D team.

o    Inspiring customers with creative and differential finished goods taking into account the framework of an industrial production environment.

o    Trouble shooting at customers to support them in solving issues in their daily production in a timely manner.

o    Looking for relevant industrial equipment/process optimization that can be used to improve the customers’ effectiveness.

o    Looking for possible cost reduction at customers using Puratos innovative solutions.

o    Respecting the quality, food safety standards and confidentiality of our customers.

o    Sharing high-end expertise with customers via presentations and seminars on Puratos products, technologies and solutions.

o    Organizing and/or giving training sessions to customers.

o    Participating in customer events (CID, …) in conjunction with Sales/Marketing/Technical.

o    Identifying new business opportunities for patisserie products at customers.

o    Turning new business opportunities into new products and sales, and implementing them on the customers’ production lines.

o    Sharing insights on relevant finished goods, products that can be developed/implemented at the customers.

o    Participating in strategic exercises to develop key account plans, in close collaboration with the key account managers.

-                    Involve in other duties assigned by the R&D Director, such as:

o    Conducting internal training to Sales/Marketing/Technical team to help them build technical knowledge on Puratos products, technologies and solutions.

o    Staying up to date on new technologies, machineries, equipment, trends and techniques and share among the internal business development team.

o    Being responsible for the maintenance and good functioning of the lab equipment.

o    Developing and maintaining a network of baking schools, industrial machinery manufacturers, and professional bakery organizations.



-                    R&D Director / Supervisors / Executives / Lab Assistants

-                    Technical Manager / Technical Advisors

-                    Marketing Director / Managers / Executives

-                    Operation Departments (Production, QC/QA, Sensory)



1.              Competencies and skills/ Trình độ và kỹ năng

a.     Academic/professional qualification

Trình độ học vấn/ khả năng chuyên môn

Food Technologist/Engineer (University Degree in Food Science, Technology or similar)

b.    Working experience

Kinh nghiệm làm việc

- 3 years hand-on experience in Food Industrial R&D position, preferably from the bakery, patisserie or general confectioneries.

- Understand functionalities of ingredients, additives and food chemistry, preferably in baked goods.

- Good knowledge on patisserie industrial processing line, equipment and finished goods.

c.      Foreign language ability

Khả năng ngoại ngữ

Fluent in spoken and written English

d.    Computer literacy

Kiến thức về vi tính

MS Office: Excel, Word and PowerPoint

e.     Other competencies and skills

Trình độ và kỹ năng khác

- Analytical skills and problem solving skills

- Ability to use professional tools (CRM, …)

- Good written and verbal communication skills, good presentation skills, able to inspire customer

- Good planning and organization skills with good attention to detail

2.                Other conditions/ điều kiện khác

a.     Working time

Thời gian làm việc và đi công tác

þ Day time/ giờ hành chánh

¨ Shift (or as required)/ ca (hoặc yêu cầu công việc)

þ Often go on business/ thường xuyên đi công tác xa

b.    Personal qualities/ tính cách

- Proactivity and ability to learn fast

- Willing to share knowledge with colleagues and customers

- Customer oriented with strong sense of business development

- Good teamwork spirit, interdependent team player, respect others, helpful, open-minded, dynamic, modest and integer

- Good network and collaboration spirit with other department


The above is intended to describe the general nature and level of work to be performed by person assigned to this job classification.

It is not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Furthermore, the incumbent may from time to time, to suit the special needs of the company, be expected to carry out other duties/ tasks as directed by his supervisor or manager. 

Các phần nêu trên dùng để mô tả khái quát chung và mức độ thực hiện công việc được giao cho người đảm nhận công việc.

Việc mô tả trên chưa thể hiện hết các trách nhiệm; bổn phận; và các kỹ năng cần thiết đối với loại hình công việc trên. Tuy nhiên, người đảm nhận và phụ trách thực hiện công việc cũng phải đáp ứng và hoàn thành tốt công việc của công ty, đồng thời thực hiện thêm một số nhiệm vụ khác được giao trực tiếp từ cấp giám sát hoặc trưởng bộ phận.


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Ưu tiên: nam
Ứng viên có nhu cầu vui lòng gửi CV qua email trucnt@puratosgrandplace.com
Trân trọng./.


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